Linux Dedicated Server FAQ

Listed below are some Frequently Asked Questions for Linux Dedicated Servers :

Can I use virtualisation software on the server?

Our Dedicated Servers are virtualised (1:1). Thus, nested virtualisation will not work due to network restrictions on the host system.


Can I use a Dedicated Server for email marketing?

Dedicated Servers can be used for Websites, Databases, Custom Applications, Ecommerce, DNS, File Storage, and Emails. Emails, however, must be restricted to personal, organisational or professional purposes. The use of Dedicated Servers to send out mass emails/marketing is NOT recommended and can attract penalties.


Is Additional Storage available for all server configurations?

At present, the additional storage feature is only available with our HDD servers in the US data centre.

We would love to hear about such new features to help us serve you better.


Can I configure my own RAID for drives?

The Dedicated Servers come pre-configured with RAID 1. At present, we don’t allow customisation of RAID level. We would love to hear about such new features to help us serve you better.


What is the port speed of the server?

The server uplink port speed is up to 1 Gbps.


What kind of software can I install on my Dedicated Server Package?

As you have full root access, you may install any compatible software on your Dedicated Server. However, any software that violates our Acceptable Usage Policy will not be allowed.


Is a Dedicated IP available?

Yes, at an additional cost. You can purchase it from your control panel.


What kind of support do you offer?

To ensure high uptime and accessibility at all times, we are available 24x7 for any hardware, network, booting, O.S. or login issues. Our System Administration Support will also assist you with basic cPanel & Firewall setup and their issues.


What is your backup policy?

We don’t have any backup solution at the moment. Yet, we strongly recommend that you maintain a remote backup to avoid any hassles during any ill-fated incident.

Is Upgrade/Downgrade possible?

No, an upgrade or downgrade is not possible between the plans or resources.